What does the electronic client record contain?

Q&A • Client record

What does the electronic client record contain?

The electronic client record gathers in one file everything the therapist needs to know: identification, history, assessments, therapy plans and documents. Below you see which sections it contains and what the law on sensitive data requires.

Short answer

  1. Identification data: name, age and contact details.
  2. Relevant history: presenting concerns, prior therapy and personal context.
  3. Assessments, the therapy plan and progress across sessions.
  4. Encrypted session notes, with later addenda, and attached documents.
  5. Signed consents and an access log, to protect sensitive data.

The sections of a complete record

What the electronic client record contains

SectionWhat it includes
IdentificationName, age, contact
Relevant historyPresenting concerns, history, personal context
Sessions and assessmentsSessions, assessments, therapy plans
Session notesEncrypted notes, later addenda, attached documents
ConsentsSigned agreements and access log

What data protection requires (in brief)

  • Mental-health data are sensitive data and require a clear legal basis for processing (GDPR, art. 9).
  • Access is limited to authorized people, and access is recorded in an access log.
  • The client can request their data and retention follows the period set by law.
  • Session notes are stored encrypted.

Common mistakes

  • Keeping records on paper or in separate files, with no single per-client history.
  • Leaving all users with full access, with no record of who opened what.
  • Not collecting consents and not keeping them attached to the record.

How 4therapy helps

  • A single electronic record per client, with history, assessments, therapy plans and session notes in one place.
  • Team members can be given a role, and an access log records access; session notes are encrypted.
  • Documents and consents attached to the record, with encrypted session notes.
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